الأسئلة الشائعة

How should I get started to set up an indoor playground?

If you are just beginning in the indoor play business, there are a couple of things you can do to get started and learn about Mooton:
A. Familiarize yourself with the business concept and indoor playground products. You can visit our website https://www.mootonsoftplay.ae which you can move on to browse our products.
B. And of course, talk to us directly: you can make a phone call, send us messages, or write us an email; our consultant will find out your needs, and provide you with advise on site selection, design ideas, and how to maximize profit.

Can I customize the playground?

Yes, our factory can help you customize the playground per your venue size, and please share your thinking to us, and our designer team will help to make it come true, factory will produce the equipment according to the 3D design we confirmed, customized playgrounds are our specialty.

Do you offer any installation service?

Yes. Our Middle East consultant will come to your site for installation advise, and we will provide detailed installation drawings, you can install accordingly. We can also send experienced technicians to install your playground, installation cost is extra.

How long does it take to get a project open after placing order?

The normal time for an entire custom designed indoor playground is 14-21 أيام, with 3-7 working days for initial planning and 3d proposal, and another 7-14 days for final designs after revisions.
Production takes around 30 days after the deposit arrives.
Also, it takes another 35 days to ship from Qingyuan(China factory) to Middle East.
Installation could be finished within 30 days depending on how many supervisors are arranged and on the volume of your playground.
In this case, you should place the order 4-5 months in advance before your opening date. You would need more time if the size of your playground is larger.