Service Process
STEP1. PROJECT COMMUNICATION
Preliminary communication with customers, understand customer needs and project related situation.
STEP2. SCENE INVESTIGATION
According to customer’s site plan, correct AutoCAD to communicate the details information.
STEP3. PLANNING PROGRAM
According to customer’s needed and information from scene investigation to plan a proposal and design.
STEP4. PROGRAM REVIEW
According to customer’s request to make a brand new design and discuss about the final proposal. To confirm the final design until customer satisfy
STEP5. QUOTATION CONFIRMATION
According to the final proposal and make the quotation and contract.
STEP6. DETERMINE COOPERATION
Sign the purchasing and proforma contract, confirm the advance deposit and start prodction.
STEP7. TRANSPORTATION AND INSTALLATION
All products will be prepared on time according to the contract. Help customer to arrange container and customs clearance documents,we have our own engineer team could help in USA.
STEP8. AFTER-SALES SERVICE
Motoon professonal after-sales service team to provide customers with a full range of after-sales service. One year quality guarantee, whole life after sales service.